Building Skills that Drive Performance
CEU creates and implements skill development programs to help retail sales and management professionals succeed. Our hands-on accelerated learning methods reach salespeople and front line managers quickly and with minimum impact on busy schedules. Our services include:
CEU works individually with manufacturing, distribution, and retail clients to identify training priorities and available resources. We then develop customized programs that best fit their needs. Our programs can be implemented by CEU, or by your training and management teams.
Our sales analysis and skill development offerings include:
- Analysis of your existing sales, management, and training systems providing recommendations base on industry best practices
- Creation and execution of sales, service, and systems training programs for new and existing employees
- Retail Management and Leadership training
- Train the Trainer programs that build presentation and training development capabilities within your organization.
- Creation and execution of product and value added services sales training utilizing video, online, written, live presentation, and on the job coaching formats for retailers and manufacturers.
CEU works individually with manufacturing, distribution, and retail clients to identify training priorities and available resources. We then develop customized programs that best fit their needs. Our programs can be implemented by CEU, or by your training and management teams.
Our sales analysis and skill development offerings include:
Sales and Management Effectiveness Analysis and Consultation:
CEU can help maximize the productivity of your sales and retail management teams to help you build towards the future. Our comprehensive sales & management evaluation and consultation services provide best practices perspective to your sales initiatives and direction to build an organization that will achieve future goals. On-site observation and interviews identify performance challenges and opportunities for building work skills, setting standards, improve monitoring, and daily coaching to increase employee morale and performance. Recommendations for future programs will be prioritized based upon your needs and resources.
Skill Building Sales and Management Programs:
CEU creates and executes performance driven sales and management training. We believe that performance change requires skills that are aligned with company goals, and supported by company leaders, That is why every CEU program is customized to your priority goals. Each program is preceded by pre-work assignments that encourage participants to discover how improved skills can directly impact their job performance. Follow-up activities after each program let participants put new skills to work, and allow supervisors to monitor the results. Training is not executed in passive seminars. It may involve two to six hour highly interactive sessions that emphasize discovery, learning by doing, and hands on practice. Participants leave our programs with a plan, and with practical tools to help them put new knowledge to work. Follow up coaching by supervisors and supported by CEU makes certain that they do.
Training Program Development:
CEU will work with your sales and marketing teams to develop, modify, and/or implement training programs that differentiate your message and effect real change. We have a proven record of success assisting leading electronics retailers and manufacturers to develop training programs that embrace advanced adult learning principles to effect real change. CEU can then work with you to execute training. We can also provide your sales and training teams with the skills and confidence they need to implement it successfully themselves.
Skill Building Webinars:
Webinars can provide sales and management teams with efficient, highly flexible, and low cost training opportunities. Webinar training is particularly well suited to the retail environment where time is at a premium, schedules require flexible execution, and the target audience may be widely dispersed.
Webinars are a simple and effective way to provide new information to an interested audience. However, webinars targeted at driving real world behavior change, like sales skills; require careful design and attention to maintaining student motivation. Effective sales and leadership skills webinars must introduce new concepts in challenging but non threatening terms; suggest easily understood sales techniques that can be proven on the floor; and offer sales managers tools to assist in practice and perfection of new skills.
Like all CEU training programs, our webinars follow proven accelerated learning principles. They include clear instructional guides to focus webinar facilitators on crucial learning points and execution pitfalls. They also include optional follow up team exercises and/or individual practice and coaching tools to allow retail supervisors to monitor new skills and make learning stick.
Webinars are a simple and effective way to provide new information to an interested audience. However, webinars targeted at driving real world behavior change, like sales skills; require careful design and attention to maintaining student motivation. Effective sales and leadership skills webinars must introduce new concepts in challenging but non threatening terms; suggest easily understood sales techniques that can be proven on the floor; and offer sales managers tools to assist in practice and perfection of new skills.
Like all CEU training programs, our webinars follow proven accelerated learning principles. They include clear instructional guides to focus webinar facilitators on crucial learning points and execution pitfalls. They also include optional follow up team exercises and/or individual practice and coaching tools to allow retail supervisors to monitor new skills and make learning stick.
Training Analysis and Consultation:
CEU will help maximize the effectiveness of your current training and help you plan for the future. Our comprehensive training evaluation and consultation services provide focus to your training initiatives and direction to meet your future training needs. Our analysis identifies opportunities for improved training effectiveness and reduced costs. Recommendations for future programs will be prioritized based upon your corporate goals and opportunities for solid measurable ROI.