Retail Management Skills Programs
A recent analysis of leading regional home technology retailers revealed that the vast majority of retail managers are given little opportunity to learn the operational, leadership, sales coaching and customer service skills so crucial to their success. In fact, the majority of retail managers are promoted from successful sales positions with no skills training at all. This skills gap is particularly concerning because the same study shows that senior management viewed the skills of their sales management teams as crucial to success. Nearly all senior managers interviewed saw sales and sales management skills as critical determinants of their profitability.
CEU's customized programs of retail management and leadership training have filled this gap for hundreds of retail managers across the country. They are proven to drive real world change that shows up in improved sales performance, morale, and reduced turnover. Each program is customized to meet your specific learning goals and to best match your corporate culture and resources.
CEU's customized programs of retail management and leadership training have filled this gap for hundreds of retail managers across the country. They are proven to drive real world change that shows up in improved sales performance, morale, and reduced turnover. Each program is customized to meet your specific learning goals and to best match your corporate culture and resources.
CEU's Management Training Portfolio Includes:
1. Hands On Sales Management - One on One Coaching to Drive Sales Performance
2. 21st Century Sales Management - Building and Leading a Customer Focused Sales Team
3. Managing the Total Solution Sale - Managing Value Added Product and Service Sales
4. Fierce Collaboration: Team Coaching to Create a High Performance Culture
5. Creating and Delivering Effective Team Meetings
6. Building the Team: On-boarding New Employees
7. Individual Performance Evaluation, Goal Setting, and Developmental Skill Coaching
8. Leadership: Situational Development of Your Store Team
9. On the Road - Managing, Measuring and Motivating Your Outside Sales Team
2. 21st Century Sales Management - Building and Leading a Customer Focused Sales Team
3. Managing the Total Solution Sale - Managing Value Added Product and Service Sales
4. Fierce Collaboration: Team Coaching to Create a High Performance Culture
5. Creating and Delivering Effective Team Meetings
6. Building the Team: On-boarding New Employees
7. Individual Performance Evaluation, Goal Setting, and Developmental Skill Coaching
8. Leadership: Situational Development of Your Store Team
9. On the Road - Managing, Measuring and Motivating Your Outside Sales Team